Posts by:

Sarah Falcon
B2B
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June 29, 2021

3 Ways to Optimize UX for B2B

Published by:
Sarah Falcon
9
Minute Read
Minutes Read

Optimizing the customer experience for B2B is more essential than ever, and yet it remains a significant challenge for many organizations. Three key areas for UX optimization - accessibility, performance, and conversion - can help.

News
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June 11, 2021

Press Release: Object Edge Launches New Partnership with Clyde

Published by:
Sarah Falcon
1
Minute Read
Minutes Read

Introducing Clyde, our new partner for businesses looking to offer seamless, easy extended warranties to their customers. In partnership, Object Edge and Clyde create exceptional customer experiences, drive conversion and attachment rates.

eCommerce
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April 23, 2021

What We Learned from Amazon, Walmart, and Target

Published by:
Sarah Falcon
7
Minute Read
Minutes Read

COVID-19 had an unparalleled impact on retail. Yet big box stores like Amazon, Walmart, and Target responded quickly and effectively - and are winning. Here's what brands can learn from their examples.

Design Systems
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April 1, 2021

Q&A on Design Systems with Kelly Rader - VP, Digital Experience

Published by:
Sarah Falcon
6
Minute Read
Minutes Read

Design Systems can be a game-changer for businesses, but there can be challenges in implementing them. Read how two experts tackle this complex undertaking in this Q&A with Object Edge's Kelly Rader and InVision's Rebecca Kerr.

Customer Experience
Laptop screen with CustomerGauge logo
March 10, 2021

Object Edge Launches New Partnership with CustomerGauge

Published by:
Sarah Falcon
1
Minute Read
Minutes Read

Object Edge, an award-winning eCommerce consultancy, announces a new partnership with CustomerGauge, the leading B2B VoC software according to Gartner. For B2B businesses this best-in-breed partnership helps create exceptional CX.

B2B
Man using MacBook and iPhone
March 9, 2021

CPQ Best Practices for B2B

Published by:
Sarah Falcon
5
Minute Read
Minutes Read

CPQ saves B2B businesses time by delivering quicker quotes, ensures accuracy by automating configurations, provides a customized experience for buyers, and empowers sales reps to sell more successfully.

eCommerce
UNBXD logo in laptop screen
February 23, 2021

Press Release: Object Edge Launches Partnership with Unbxd

Published by:
Sarah Falcon
2
Minute Read
Minutes Read

Object Edge announces new partnership with Unbxd, a best-in-class, revenue-focused search solution for product discovery. As customer expectations become more sophisticated, this tool uniquely allows brands to differentiate and compete.

Customer Experience
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February 22, 2021

Creating a Voice of the Customer (VoC) Program

Published by:
Sarah Falcon
3
Minute Read
Minutes Read

If you are looking to drive your customer experience, how can you leverage a robust Voice of the Customer (VoC) program? Beyond customer surveys, comprehensive VoC can help improve customer satisfaction and drive revenue growth.

Cloud
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February 8, 2021

Object Edge Launches Partnership with Google Cloud Platform

Published by:
Sarah Falcon
1
Minute Read
Minutes Read

Object Edge is now a certified Google Cloud Platform partner. Letting customers innovate, lower IT costs, and modernize their technology stack. Object Edge now provides customers with expert, efficient cloud and DevOps solutions.