Need help driving exceptional Customer Experience? If you heard us on the recent podcast with Customer Gauge, see the key topics we covered and claim your complimentary accessibility audit. We work with medium-sized businesses just beginning their eCommerce journey, to large global enterprises that are looking at large-scale digital transformation. Wherever you are on this spectrum, we’d love to help you out.
Is your website accessible to all? That is - can any user access the information on your site? Does that include disabled users, older users, and those using assistive technologies? Tools like clear user experience, accessible web design, bright color contrasts, and alternative text can reduce accessibility barriers.
Our user experience team conducted extensive user research related to this global telecommunication company’s internal partner network and accompanying digital platform. Through data-driven research, testing, and partner interviews, we created an in-depth opportunities matrix with actionable steps this client could take to improve their partner experience.
